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17 Jun 2015

Flexi-Time Customer Service & Office Admin

RAWL Africa Pty Ltd – Posted by –  Sandton, Gauteng, South Africa

RAWL fixings

Job Description

Job description

> Overall office management:

– answering inbound customer calls and e-mails

– processing customer requests

> Order supervision & management

– processing all incoming sales orders in ERP software

– providing support to the customers regarding their inquiries/quotes/orders

– invoicing customers in accordance with relevant documentation

– executing day to day cooperation with our offices in Germany & Poland

– actively liaise within company’s internal departments overseas

– complaints management

> Webstore supervision & management

– updating product/pricing information

– launching and following-up promotions

– adding new products

> Active searching and acquisition of new customers

> Monitoring competitor’s activity (product/pricing)

 

Requirements:

– fluent English

– fluent Afrikaans

– solid competency in using MS Office

– knowledge of ERP will be an asset

– excellent work organization & communication skills

– focus on client satisfaction, friendly and positive approach

– ability to multi-task, while also identifying and focusing on top priorities

– team player with high motivation and ability to work in a fast-paced environment

How to Apply

Please send your Application Letter / CV as well as salary expectation to

Job Categories: Administration Work. Job Types: Flexi-Time. Salaries: Negotiable.

Job expires in 14 days.

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